Creating an Online Support Group a free online course presented by TTC Dreams
 
 

 

Course Lessons

Free DHTML scripts provided by
Dynamic Drive

Lesson 2: Building the Group

In this Lesson, we will break down the where and how of building an online support group. We will look at current hosting options such as with Yahoo! Groups, what a basic online group needs to function, setting membership requirements, deciding on rules, looking at building a separate web site, and the initial size of your group.

Where To Go and What You Need

Places where you can create your group, or find one to join:

 

Of course, you also have the option of building a web site that would serve as the group. This can be very time consuming and expensive. So before deciding if you want a web site to function as your online support group, let's look at the basics a group should have.

  • Message board/Forum or Email
  • Owner/Manager contact information
  • Area for rules, resources, and associations
  • Additional space or areas for group specific information

Now, we will break down the top two places to consider hosting your group with: Yahoo and MSN.

Yahoo! Groups:
Public and private group listings
Three membership levels – open, restricted, and closed
Web based and email delivery of all messages
Links area
Database area – good for rules and associations
Special @yahoogroups.com email address for group owner/managers
Group members personal information can be viewed by all, only members, or group owner/managers
File storage area
Photos, calendar, polls, and promote functions.

MSN Groups:
Public and private group listings, plus ability to rate audience level
Two membership levels – open and restricted
Web based messages – optional email delivery
Personalization of multiple pages

Although from the outside these options might look alike, they are quite different in functionality.

MSN has some good benefits in that you can create as many or as few group areas as you want. One of the drawbacks to it is that the group has to be private to keep non-members from viewing the group's information.

Yahoo! has the best functionality, in my opinion. It is easy to use and provides just about everything a group could need. Permission levels can be set so that the public, just members, or only the owner/managers can have access to the different areas of the group. Plus, you can have different access levels for different areas.

 

 

Lessons

Lesson 1- Components of an Effective Group
Accessibility Of The Group

Membership Requirements Of The Group
Number Of Members and Activity Level Of The Group
Group Rules and Regulations
Group Associations

 

Lesson 2 - Building the Group
Where To Go and What You Need

Membership – Required or Not?
What Rules?
Do You Need A Website?
Starting Small, Growing Big

 

Lesson 3 - Getting Members To Join Your Group
Is Anybody Out There?

Submitting To Search
It is Time To Announce It
Creating Group Associations
Do Not Forget Your Members

 

Lesson 4 - Managing an Online Support Group
How Big Is Too Big?

Your Presence Is Required
Effective Rule Enforcement
On The Lighter Side Of Life
Do You Need An Assistant?

 

Site designed and created by DJ Designs, in association with TTC Dreams.
All rights reserved. Copyright © Debbi Secaur
, 2003-2007.
By using this site you agree to the TTC Dreams Copyright and Privacy Policy.